Nathan Hines, Drew Cassar and Ryan Bulman reflect on their learning experience.

Nathan Hines – Sydney Trains

Nathan Hines Sydney TrainsNathan was the first to graduate with a Diploma of Rail Operations Management with Competency Australia, completing the course in 2015.  Nathan is currently employed as a train driver for Sydney Trains, and is a devoted father of three young children.

On receiving his Diploma, Nathan said :

“I am ecstatic with this result and I cannot thank you and Brett enough for helping me throughout the course.

“I could not of achieved the result without all of your support and tutoring. You made the course enjoyable and it did not feel like just reading notes and answering questions. I have learnt a lot about rail operations and definitely see the value in this course.”

Sydney Trains Program Director Future Operations Paul Doherty presenting Nathan with his Diploma.


Drew Cassar – BHP Billiton

Drew Cassar receives Graduate Diploma in Railway Operations ManagementSince joining the rail industry in the 1990s, Drew has had the opportunity to experience a variety of roles ranging from infrastructure repair and maintenance, Rail Operations roles and employee supervision and development.  Drew is currently employed in the Mining industry ensuring safe operation on the BHP Billiton Heavy Haul Iron Ore rail network.

As part of BHP Billiton’s commitment to developing their people and as part of their culture journey Drew sourced the opportunity to study the Diploma of Operations Management through Competency Australia.  With the assistance of Kristian Ravn, Gary Crowther and the Train Control Team, Drew completed this training in order to gain the skills to step up to act in the position of Superintendent Train Control.

Drew is shown receiving his Diploma from BHP Billiton's Manager Logistics Control, Kristain Ravn.  

Ryan Bulman – Queensland Rail

Ryan Bulman graduates with Diploma of Railway Operations ManagementNew Zealand born Ryan Bulman successfully completed the Diploma of Rail Operations Management course in early 2016.  Having previously acquired a Certificate IV in Rail Network Control, Ryan undertook the Diploma with Competency Australia for his own interest and self development.  

A Network Train Controller for Queensland Rail, Ryan works in the Brisbane urban area.  The course further developed his previous experience and training in the areas of rail safety, risk management and operations. 

About the course, Ryan said:

“The course gave me a holistic view of rail operations and how every discipline of rail applies to operations.  It has broadened my view and understanding of Rail Operations.

Brett Doak, Tutor in Diploma of Railway Operations Management at Competency Australia


Brett Doak – Primary Course Tutor 

Brett Doak is Competency Australia’s primary tutor for the Diploma of Rail Operations Management.  Brett has close to 40 years experience delivering Workplace Health and Safety, Railway Safety and Railway Operations solutions to the railway industry. 

About the course, Brett said: 

“Working with the wide and very interesting range of students undertaking the Diploma of Rail Operations Management course is a very enjoyable and satisfying experience.  Not only does it enable me to assist and support their learning, it also provides me with much satisfaction and achievement when they successfully complete the course and use their learnings to the benefit and development of their own railway careers, and indeed, the betterment of the Australian railway industry. 

I strongly urge all organisations and individuals involved in the Australian railway industry to encourage and support those individuals who wish to undertake the Diploma of Rail Operations Management course.”